 Users must buy into unified communication |
Sangoma Companies can get a lot from a unified communications and collaboration program, such as Microsoft Lync. With the VoIP, video conferencing and productivity features, business has potential to improve dramatically by using these tools. Organizations realize this, as Dimension Data predicted that $53 million to be spent on these tools in the next two years. However, without user adoption, it may all be for naught, the report said, those who use the program seem to be the key to its success.
