NG-IPCC Contact Center & Telephony software is your all-in-one solution that provides cost savings, improved customer satisfaction, and increased sales & support productivity. Deployed as web-based application by Java programming language, simply plug in a headset and login through browser, no software or APIs are needed.
The communications landscape continues to grow in complexity, with more devices, networks, clouds and systems needing to communicate. Sangoma’s portfolio of products enables Service Providers, Carriers, Enterprises, SMBs and OEMs alike to interconnect all of these devices and leverage their existing infrastructure for maximum financial return, while still delivering the most advanced applications and services from the newest technology available.
Grandstream Networks, Inc. is an award-winning designer and ISO 9001 certified manufacturer of next generation IP voice & video products for broadband networks. Grandstream’s products deliver superb sound and picture quality, rich telephony features, full compliance with industry standards, and broad interoperability with most service providers and 3rd party SIP based VoIP products.
Founded in 2002, OpenVox is one of the leading suppliers into open source market, driving innovative and highly cost-effective solutions for a better and closer VoIP connected world. OpenVox Communication Co Ltd dedicates its passion in supplying open source computer telephony hardware and software products.
Akuvox, Inc., is a leading provider of HD IP Voice and Video Phones for SME, Enterprise and Carriers globally. With experienced R&D team in the field of VoIP and world-class STAR-NET's manufacturing facility, Akuvox produce competitive high quality products.
Akuvox provides excellent customer service with powerful technical support and partner all over the world. Our products have been deployed in more than 50 countries and well received by the customers.
Yeastar specializes in the developing and manufacturing IP-PBX products and is committed to the distribution of new generation technology products in the field of enterprises communications. In the mean time, Yeastar provides the cost- efficient solutions for ITSP to develop the enterprises ultimate purchase market.
Escene is a professional designer & manufacturer of IP Phones, focused on the IP-Telephony market all over the world. SayHi IP Phones deliver superb sound quality, rich telephony features, full compliance with industry standards(SIP), and broad interoperability with other IP-Telephony Systems like Avaya, Cisco, Alcatel and Siemens etc.They are also perfectly integrated with the Asterisk IP-PBX, Broadsoft call center and many IMS systems.
Sangoma Technologies Corporation recently announced the acquisition of all key assets of the Converged Communication Division from Dialogic Corporation. Dialogic, one of the industry’s true pioneers in the transition from PSTN to IP and Cloud based networks. It is one of the most recognized, reputable and respected brands in the industry. The CCD division offers a full line of gateways and interface boards, with over 25% of sales in recurring services revenue, to customers around the globe.
“We continue to look for prudent ways to grow our customer base, our product portfolio, our talented team of employees, our distribution network and our overall revenue”, said Bill Wignall, President and CEO of Sangoma. Wignall continued, “This acquisition, our sixth in 6 years, is expected to add approximately $15 million of sales over the next twelve months. It is one more step along the way, as we seek to add scale to our business by augmenting our organic growth with selective acquisitions, during a time of industry consolidation. I’d like to welcome all our new staff and clients to the growing Sangoma family.”
The acquisition provides Sangoma with several strategic advantages, including: accelerated sales growth, expanded recurring revenue, stronger gross margins, increased profitability, about 45 excellent employees at a time when competition for talent is increasing, and complementary products that the Company understands well. In addition, this acquisition will add hundreds of larger enterprise/service provider/OEM customers, dozens of leading channel partners around the world, and strong supply chain capabilities which will allow Sangoma to significantly expand the scale and scope of its operations. The CCD product lines will become an integral part of the Sangoma portfolio over the coming year.
Following the acquisition, the General Manager of CCD, Mr. Jim Machi will join Sangoma and continue to lead the division, providing continuity and reassurance to CCD employees, customers, and channel partners across the globe.
“I am extremely excited about joining the expanding Sangoma family”, said Jim Machi, General Manager. Machi continued, “I really look forward to continuing to serve the customer base I have known for a long time, with Sangoma’s broad portfolio of on-premise or cloud-based solutions. The team here is eager to be part of a successful growth company like Sangoma.”
Terms of the transaction will be more fully described in subsequent disclosures as required, but in summary, Sangoma is acquiring all the key assets of the CCD division for approximately $5.7 million in cash, at closing, subject to customary working capital adjustments. In conjunction with this transaction, Sangoma has extended the company’s borrowing capability with its current Canadian bank from $4.5 million to $8.5 million, to ensure that it continues to have the flexibility to grow.
The acquisition is expected to be accretive immediately, and its closing in early January implies that the results of the CCD division will be consolidated into the Company’s results for the final 6 months of fiscal 2018.
Sangoma had previously provided guidance of $46 million in revenue and $4 million in EBITDA for fiscal year 2018. Based upon consolidating results of this acquisition for the third and fourth financial quarters, it is expected that this transaction will increase revenue to at least $53 million and EBITDA in excess of $5.5 million, for fiscal 2018.