NG-IPCC Contact Center & Telephony software is your all-in-one solution that provides cost savings, improved customer satisfaction, and increased sales & support productivity. Deployed as web-based application by Java programming language, simply plug in a headset and login through browser, no software or APIs are needed.
The communications landscape continues to grow in complexity, with more devices, networks, clouds and systems needing to communicate. Sangoma’s portfolio of products enables Service Providers, Carriers, Enterprises, SMBs and OEMs alike to interconnect all of these devices and leverage their existing infrastructure for maximum financial return, while still delivering the most advanced applications and services from the newest technology available.
Grandstream Networks, Inc. is an award-winning designer and ISO 9001 certified manufacturer of next generation IP voice & video products for broadband networks. Grandstream’s products deliver superb sound and picture quality, rich telephony features, full compliance with industry standards, and broad interoperability with most service providers and 3rd party SIP based VoIP products.
Founded in 2002, OpenVox is one of the leading suppliers into open source market, driving innovative and highly cost-effective solutions for a better and closer VoIP connected world. OpenVox Communication Co Ltd dedicates its passion in supplying open source computer telephony hardware and software products.
Akuvox, Inc., is a leading provider of HD IP Voice/Video Phones and Smart Intercom globally. With experienced R&D team in the field of VoIP and world-class STAR-NET's manufacturing facility, Akuvox produce competitive high quality products.
Yeastar specializes in the developing and manufacturing IP-PBX products and is committed to the distribution of new generation technology products in the field of enterprises communications. In the mean time, Yeastar provides the cost- efficient solutions for ITSP to develop the enterprises ultimate purchase market.
Escene is a professional designer & manufacturer of IP Phones, focused on the IP-Telephony market all over the world. SayHi IP Phones deliver superb sound quality, rich telephony features, full compliance with industry standards(SIP), and broad interoperability with other IP-Telephony Systems like Avaya, Cisco, Alcatel and Siemens etc.They are also perfectly integrated with the Asterisk IP-PBX, Broadsoft call center and many IMS systems.
Grandstream, recently announced the availability of a high-availability controller for their UCM6510 IP PBX. The HA100 is ideal for any business that requires an always-on, redundant voice system by providing an automatic failover solution when paired with two UCM6510 IP PBXs. The device will constantly monitor the operational status of both UCM6510s and will automatically switch all system control to the hot-standby secondary UCM6510 when the primary device fails for any reason.
The HA100 can switch entire system functionality (including all of the connected telecom lines, network links, auxiliary devices, all registered SIP endpoints and their recorded voicemails) from the failed UCM6510 to the hot-standby secondary UCM6510 within only 10-50 seconds depending on the number of SIP endpoints registered. Thanks to its smart monitoring and automated failover capabilities, the HA100 offers the ideal high-availability solution for Grandstream’s UCM6510 IP PBX for maximum complete system reliability and uptime.
Other notable features of the HA100 include:
“Many businesses today require communication solutions that are always-on and fully redundant. For these businesses, a communication platform being down for even a minute can have catastrophic consequences. As our customers around the world continue to deploy the UCM6510 into mission-critical industries, the HA100 ensures that end-user customers will have a completely reliable solution with seamless failover options,” said David Li, CEO of Grandstream.