Modern companies are fully aware of the importance of investing in communications technology and giving their workers the right tools to increase productivity. In the digital age, an even greater number of work functions are being automated. This removes the burden of manual work from many employees and allows them to focus on other tasks that increase overall organizational output.
Many companies have multi-million dollar information technology budgets while others have just a few thousand dollars to spend on the technology that they need. No matter what size a company is, putting their business into the cloud is a worthy investment. However, it is important to choose an IT company that has the capability to turn this dream into reality. One of these companies is nology, and there are a number of ways that they can help any business.
VoIP services allow for companies, residences and mobile users to make calls over the internet. Each day these services grow in popularity and push out older means of telecommunications. Landline services have become a thing of the past. Those providers cannot match the overall ease of VoIP. VoIP allows for businesses to easily communicate with their clients in a quick and organized manner. The focus of many business VoIP providers is to let businesses be able maintain and grow relationships in order to be successful. On the other side, there are residential VoIP providers. These providers and services are aimed at those who are looking to keep in touch with friends and families locally, domestically and abroad. Residential VoIP providers understand how important it is to remain in constant contact with family and friends, no matter their location. Their service contains products that are meant exactly for that purpose.
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Using VPNs for unified communications access can be frustrating for users and IT. Session border controllers offer improvements in security, economy, and usability.
If you're like me, you're likely reading this on a mobile device -- which is quite appropriate, since it was written moving at 500 mph on a cross-country flight. Mobile devices have changed almost everything we do, and users are depending on their enterprise IT teams to enable their mobility and communications needs.
IT departments everywhere are being pressured to open voice over IP networks to mobile and teleworking clients, including softphones, employee-owned smartphones, and an increasing number of video-capable devices. Sales of laptop computers are declining as increasingly powerful mobile and tablet devices gain market share.
Speech recognition has always been a challenge for the business world. While interactive voice response systems have at least provided an offering in the market, the tools often fall short of expectations, largely because the speech recognition landscape as a whole is underdeveloped from where enterprises would like it to be.
In a recent ZDNet report, speech recognition specialist James Kendrick highlighted how the idea of speaking into a mobile device or computing platform and having those words quickly and accurately translated into text and action is still somewhat of a pipe dream. However, there have been improvements during the past several years that have revitalized the idea of utilizing IVR and other solutions to improve business operations and daily consumer activities.